Welcome to OWASA

Be part of Care to Share!

OWASA's Care to Share customer assistance program supports 200 families annually, ensuring they continue to have water when times are tough. Administered by the Inter-Faith Council (IFC) for Social Service, IFC supports people who live or work in Carrboro or Chapel Hill, and seek financial assistance because they experience chronic poverty or financial crisis. Learn more about Care to Share.




OWASA is Carrboro-Chapel Hill's community-owned, non-profit agency providing high quality water, sewer (wastewater), and reclaimed water services. In partnership with communities we serve, we are responsible stewards of our community’s sustainable resources.

In employment, business operations including but not limited to contracting and in all services to the community, OWASA does not discriminate based on race,  creed,  color,  religion, gender, age, sexual  orientation, national origin or political affiliation. 

Our Customer Service Office is in our Administration Building at 400 Jones Ferry Road in Carrboro (next to the Jones Ferry Road Water Treatment Plant and the Barnes Street-Jones Ferry Road intersection). Our normal office hours are Monday through Friday, 8:00 AM to 5:00 PM. We are closed on major holidays. Here is a map to our main offices.


Non-Employee Discrimination Complaints
OWASA does not discriminate on the basis of race, color, national origin, disability, age or sex in the administration of its programs or activities. To learn more, or file a complaint, please visit our Non-Employee Discrimination Complaint Page.